Version: October 7, 2025
Terms and Conditions
Trade name of: It’s Plan-B (Sole Proprietorship)
Chamber of Commerce number (KvK): 24492763
Registered in: Zoetermeer, The Netherlands
Email: info@fixxersonline.com
Website: www.fixxersonline.com
Article 1 – Definitions
1. Fixxers: the sole proprietorship It’s Plan-B, operating under the trade name Fixxers.
2. Client: any business entity entering into an agreement with Fixxers.
3. Parties: Fixxers and the Client together.
4. Agreement: the service agreement concluded between Fixxers and the Client.
Article 2 – Applicability
1. These terms apply to all offers, proposals, agreements and services provided by Fixxers.
2. Deviations from these terms are only valid if agreed upon in writing.
3. Any general terms and conditions of the Client are explicitly rejected.
Article 3 – Offers and Acceptance
1. All offers from Fixxers are non-binding and valid for 14 days, unless stated otherwise.
2. An agreement is established once the Client confirms the offer in writing or electronically.
3. Fixxers reserves the right to withdraw an accepted offer within 3 working days.
4. Offers do not automatically apply to future assignments.
Article 4 – Prices
1. All prices are exclusive of VAT and any additional costs.
2. Fixxers may exceed indicative prices by up to 10% without prior approval.
3. If the price increases by more than 10%, the Client will be informed.
4. The Client may cancel the portion of the assignment
Article 5 – Payment
1. Fixxers may request an advance payment of up to 50% before starting a project.
2. Invoices must be paid within 14 days of the invoice date.
3. Late payments result in immediate default without notice, and statutory interest and collection costs are due.
4. Fixxers may suspend its obligations in case of late payment.
Article 6 – Processing of Personal Data
1. If Fixxers processes personal data on behalf of the Client, a data processing agreement (DPA) applies in accordance with the GDPR.
2. The Client is required to enter into this agreement with Fixxers.
3. If no DPA is in place, Fixxers may suspend services.
Article 7 – Ownership and Access
1. The delivered website becomes the property of the Client after full payment.
2. Fixxers retains access rights for maintenance and management, if applicable.
3. The Client must inform Fixxers of changes that may affect the functionality or security of the system.
Article 8 – Hosting and IT Services
1. Fixxers aims for high availability but does not guarantee uninterrupted services.
2. Fixxers is not liable for damage due to outages, data loss, or downtime, unless caused by intent or gross negligence.
3. Third-party vendors are used for hosting and IT services.
4. Fixxers acts as the primary point of contact but relies on third parties for resolution.
5. Fixxers’ Service Level Agreement (SLA) applies and is available at fixxersonline.com/sla.
Article 9 – Liability
1. Fixxers is only liable for direct damages resulting from an attributable breach.
2. Fixxers is not liable for indirect damages such as consequential loss, lost profits, or reputational damage.
3. Liability is limited to the invoiced amount of the relevant assignment.
Article 10 – Intellectual Property
1. Fixxers: the sole proprietorship It’s Plan-B, operating under the trade name Fixxers.
2. Client: any business entity entering into an agreement with Fixxers.
3. Parties: Fixxers and the Client together.
4. Agreement: the service agreement concluded between Fixxers and the Client.
Article 11 – Duration and Termination
1. Agreements for an indefinite period may be terminated by either party with one (1) month’s notice, in writing.
2. Upon early termination, all services rendered up to that point must be paid in full.
Article 12 – Force Majeure
1. Agreements for an indefinite period may be terminated by either party with one (1) month’s notice, in writing.
2. Upon early termination, all services rendered up to that point must be paid in full.
Article 13 – Amendments
1. Ongoing agreements can only be modified in writing by mutual consent.
2. Fixxers reserves the right to amend these terms and conditions. Significant changes will be communicated in advance.
Article 14 – Third-party Services
1. Ongoing agreements can only be modified in writing by mutual consent.
2. Fixxers reserves the right to amend these terms and conditions. Significant changes will be communicated in advance.
Article 15 – Maintenance Contracts
1. Maintenance and updates are only provided if a separate maintenance contract has been signed.
2. Without such a contract, Fixxers is not obliged to perform updates, patches, or changes.
Article 16 – Governing Law and Jurisdiction
1. Dutch law applies to all agreements with Fixxers.
2. Disputes will be submitted to the competent court in the district of Fixxers’ registered office (Zoetermeer), unless mandatory law dictates otherwise.
Article 17 – Assignment
1. The Client may not transfer its rights or obligations under this agreement to third parties without prior written consent from Fixxers.
2. Fixxers may assign the agreement provided the Client’s interests are not materially harmed.
Article 18 – Limitation Period
1. Any right to claim compensation from Fixxers expires twelve (12) months after the event causing the liability occurred, unless otherwise required by law.
This English version is provided for convenience only. In case of discrepancies, the Dutch version shall prevail. The agreement is governed by Dutch law.